Adding a trusted beneficiary in your NatWest account

Step-by-step process on how to add a payee as a trusted beneficiary in your NatWest Online Banking account or NatWest Bankline account.

NatWest Online Banking

A new payee will be automatically added to your list of payees in your NatWest account after you have successfully made or scheduled your first payment via 'Pay someone new'.

To do this, you will need your mobile app if you are registered for Biometrics or a card-reader and card.

1. Select 'Payments and transfers' from the main menu to take you to the Payments and transfers landing page
2. Choose the account you want to make the payment from using the account picker
3. Select 'Pay someone new' under 'Select who to pay'
4. Follow the instructions on screen until you reach the confirmation page which will let you know that your payment is complete or scheduled
5. You will then be able to view the payee details through 'Manage Payees'

Use your mobile app if you have registered for Biometrics or your card-reader to authorise and add your new payee.

NatWest Bankline

To add a beneficiary to an existing bulk list in your NatWest account

1. Sign into your NatWest Bankline account

2. Navigate to 'Payments' 

3. Click 'Manage Bulk Lists'

4. Select your bulk list and then 'Add Additional Beneficiary'