How to make a single international payment

Step-by-step process on how to make a single international payment

  1. Navigate to the top right hand corner of your Crezco page, click on the grid (aka the waffle).
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  2. Once you click on the waffle, there will be a drop down with the option for Payables. Click on the Payables tab
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  3. Once on the Pay page, if you cannot find the bill in which you are looking to pay, please refer below
    1. Please navigate to the Accounts Payable section in our Help Centre to find how to import your CSV into Crezco, dependent on your accounting/payroll software
    2. If you need help creating a manual bill, please navigate to this support page - How to create a manual bill in Crezco

  4. Check the box of the bill in which you would like to pay. Then on the right hand side of the screen you will see the option to Pay the bill
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  5. Once you have selected to pay the international bill you would like to pay, you will be taken to the page in which you will need to select the bank you are wanting to pay from
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  6. On the following page, you will be able to see the following 
    1. How much you will be paying in your local currency
    2. What the payee will be receiving in their local currency
    3. The conversation rate
    4. Fees for this international transaction
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  7. You can either continue with your web browser or scan the QR code with your phone and confirm the payment there.
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  8. Once the payment has been confirmed, on your screen you will see this confirmation. Select the Finish button at the bottom of the page
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  9. You will be redirected to the Pay home page. If you wish to view your pay history, select the History tab at the top of the page. There you will be able to see all your accounts payable transaction history.

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