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Reconfiguring your accounting software


From time-to-time our integration partners update their APIs, which can disconnect integrations and show this message:

"Something went wrong! If the problem persists please contact the owner of this invoice"


Not to worry - follow these quick steps to get back up and running:


  1. Log in to your Crezco account using your Xero/QuickBooks login or email.
  2. Head to the 'Integrations' section under the 'Settings' dropdownselect the required integration and click 'Configure'.
  3. This should now take you through a couple of steps to reload the configuration and allow you to view the invoice again.

If the problem persists, please contact support.