Domestic Payments and Order Status
Crezco processes domestic payments using open banking, enabling fast, secure, and direct transfers from one bank account to another. This method allows us to confirm that payments are successfully transferred between the payer’s and the merchant’s accounts. However, we do not have access to information regarding the status of your order or its fulfillment by the merchant.
While we can verify the successful transfer of funds, we are unable to provide updates on whether your order is being processed, shipped, or delivered.
Next Steps:
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For payment-related concerns, you can contact us directly. We can confirm whether your payment has been processed and assist with any transaction issues.
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For order status inquiries, we recommend reaching out to the company from which you made the purchase. They are best positioned to provide information about your order’s processing, shipment, or delivery.
If you need assistance with your payment or have any questions, please feel free to contact our support team.
International Payments and Order Status
When making international payments via Crezco, we facilitate secure and direct transfers between bank accounts using open banking technology. This ensures that your payment reaches the merchant promptly. While we can track the movement of funds to ensure they are successfully transferred, we do not have visibility into the processing status of your order or its shipment.
Our responsibility is limited to payment processing, and we are unable to access any information regarding the order fulfilment process, shipping timelines, or delivery status from the company you made the purchase from.
Next Steps:
If you're looking for an update on your order, please be aware of the following:
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For payment-related concerns, feel free to contact us. We can confirm whether your payment was successfully completed and help with any issues related to the transaction.
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For order status and shipping updates, we recommend reaching out to the company from which you made the purchase directly. They will have the most accurate and up-to-date information regarding your order’s processing, shipment, or delivery.
If you need any further assistance with your payment or have questions regarding international transfers, don’t hesitate to get in touch with our support team.