Listed reasons as to why your payment could have failed or been denied.
There are multiple causes that can make a payment get denied or fail.
- Sentinel (our advanced fraud protection system) has detected something wrong and blocked the payment.
- Your Crezco account is blocked.
- The payment link / QR code you are using is not valid anymore.
- Your bank is currently unavailable.
- The payee cancelled the payment request.
- Your bank restricted your bank account.
- Not enough money in the account
- Incorrect bank account information was entered in
Please contact us so we can help you if your payment was not successful.