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  2. Frequently Asked Questions

Why did my payment link expire?


The only links that can expire are recurring payment links. Banks require at least 48 business hours in order to set up recurring payments. If you are within or after this window of time, the recurring payment (standing order) link you click on will say it’s expired.


If you click on a recurring payment link and it says that it has expired, then the company that invoiced you will need to create a new payment link, with a new collection date (48 business hours or more). Please reach out to them to ask for this.